SHIPPING RATE & RETURNS POLICY

Every order is usually shipped out within 2~3 business day from receiving the order. 

If a shipping delay occurs, we will inform customers of the issue within 48 hours. 


All of our products from [buyK] are shipped from Korea. 

Final package weight includes protective wrapping and box. The shipping system automatically calculates total product and package weight at checkout.

Customers can choose shipping method based on destination country. (K-Packet / DHL)

We are unable to ship to the following address: P.O. Box, APO, FPO, DPO.

Our all products from BUYK are shipped from Korea. 

Shipping cost is calculated from Korea to the destination country.

Every order is normally shipped out within 48 hours from the time of receiving the order. 

If a shipping delay occurs, we inform customers of the issue within 48 hours.We are unable to ship to the following address: P.O. Box, APO, FPO, DPO.

K-Packet (Standard Delivery)

● Deliver through Korea Post Office

● Take 10~30 working days

● Maximum weight limit 2 kg

● Tracking number will be issued via Email, and can be checked at   *https://www.17track.net/en

K-Packet (Standard Delivery)

● Deliver through Korea Post Office 

● Take 15~40 working days 

● Weight limit 2 kg 

● Include Tracking number *https://buyk.aftership.com


DHL (Express Delivery)

● Deliver through DHL

● Take 5~15 working days

● Maximum weight limit 20 kg

● Fast and Safe delivery guaranteed

● Tracking number will be issued via Email, and can be checked at   *https://www.dhl.com

EMS (Express Delivery)

● Deliver through Korea Post Office 

● Take 5~15 working days 

● Weight limit 30 kg(or 20 kg for some countries), can divide in case of over limitation into two parcel 

● Fast and Safe delivery 

● Include Tracking number *https://buyk.aftership.com


YSL (Express Delivery)

● Deliver through Yong Sung Logistics

● Take 5~25 working days

● Indonesia, Singapore, Malaysia, Thailand, Taiwan, Vietnam, Philippines

● Maximum weight limit 10 kg 

● Tracking number will be issued via Email, and can be checked at   *https://www.eparcel.kr


YSL (Express Delivery)

● Deliver through Yong Sung Logistics 

● Take 5~25 working days 

● Indonesia, Singapore, Malaysia, Thailand, Taiwan, Vietnam, Philippines, Japan, Hong Kong 

● Weight limit 10 kg 

● Include Tracking number *https://buyk.aftership.com


Custom Inspection 

● Please note that import duties and taxes are not included in the price of the item. These charges are the buyer’s responsibility.

● Shipping charges, taxes are non-refundable.

● If customer reject the parcel, then it will be returned back to [buyK]. We will contact you as soon as it arrives and we will proceed with a partial refund. 


Custom Inspection 

● All International orders are subject to customs inspections as well as possible fees and/or taxes. 

● These charges are determined by the country to which the package is shipped to and payment is the responsibility of the customer, not BUYK. 

● Shipping charges, taxes, and other country's fees are non-refundable. 

● You can reject the parcel then it will be returned back to the sender. We will contact you as soon as it arrives and we proceed a partial refund (less original shipping fee). 


Return Policy

● You may return any unopened merchandise for a full refund or exchange.

● Return shipping cost is not covered unless we send the wrong or defective product.

● We accept returns anytime within 30 days period from the receipt, but we are unable to refund your original shipping charges unless the return was a result of our error.


Return Policy

● You may return any un-opened merchandise for a full refund or exchange. 

● Return shipping cost is not covered unless we send the wrong or defective product. 

● We accept returns anytime within 30 days period from the receipt, but we are unable to refund your original shipping charges unless the return was a result of our error.


Refund Policy

● We have a 45-day refund policy. If you don't receive your order within 45 days since the shipment date, we will give you a full refund or re-shipment of the order with a tracking number.

● This policy only applies to orders that are presumably "lost" during the delivery process.

● We cannot give a full refund if, for example, you wrote the wrong shipping address, you miss the package because of your absence. In that case, we'll offer you a partial refund (total order cost - shipping fee).  



Packaging

● As we ship internationally, we always do our best to pack safely and firmly.

● We use bubble wrap several times to wrap each item, and then we pack them in paper boxes.

● Light and a low-volume products can be packed in polybags.

● All packaging processes are CCTV video recording and weighed for each package.

● Through this, we always try to deliver exactly what customer ordered.


Refund Policy

● We have a 45-day refund policy. If you don't receive your order within 45 days since the shipment date, we will give you a full-refund or re-shipment of the order with a tracking number. 

● This only applies to orders that are presumably "lost" during the delivery process. 

● We cannot give a full refund if, for example, you wrote the wrong shipping address, you miss the package because you are absent. In that case, we'll give you a partial refund (total order cost - shipping fee).  


Packaging

● As we ship internationally, we always do our best to pack safely and firmly. 

● We use bubble wrap several times to wrap each item, and then we pack them in paper boxes. 

● Light and a low-volume products can be packed in polybags. 

● All packaging processes are CCTV video recording and weighed for each package. 

● Through this, we always try to deliver exactly what customer ordered.